Questions and Answers
Terms and Conditions
Confidentiality Policy
Categories of Personal Data We Process
At Imobiliaa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and use our services.
1. Types of Personal Data We Collect
We may collect the following types of personal information:
- Personal identification information (name, surname, address, phone number, email)
- Images of individuals (photos)
- Data generated by the technology used (IP address, browsing habits, preferences, behavior, browser information, cookies, marketing preferences)
2. How We Use Your Personal Data
The personal data we collect is processed by Imobiliaa in accordance with the activities you perform on our website, solely for the purpose of improving the quality of the services we offer. When you choose to create an account on our platform, you will provide us with personal information from the list above, and your consent will serve as the legal basis for the collection of this data.
3. User Preferences
Imobiliaa offers users access to a wide range of resources and tools, including free listings and buying/selling services. To provide a personalized experience, we may track your preferences to better align our services with your needs.
4. Authentication through Third-Party Networks
You can authenticate on our website using Facebook or Google. Any personal data you have provided to these partners will be transferred and used by Imobiliaa.
5. Data from Children Under 16
Imobiliaa does not knowingly collect or request personal data from children under the age of 16 when providing information society services, unless we have received explicit consent from a parent or guardian. If a parent or guardian becomes aware that their child has provided personal data to Imobiliaa, they should inform us immediately. If we discover that a person under the age of 16 has provided personal data, we will delete this information from our servers unless we have received explicit consent from the parent or guardian for processing.
6. Cookies Usage
Imobiliaa uses cookies to deliver relevant information to users. A cookie is a small text file (containing letters and numbers) placed on your device when you visit a website. It allows the website to recognize the user's device. Strictly necessary cookies for the website’s functionality do not require user consent to be activated. Regarding other cookies, you can manage them according to your preferences, either directly on our website or through your browser settings. For a complete browsing experience tailored to your needs, we recommend accepting all cookies when accessing the platform. Cookie preferences can be modified at any time.
7. How We Protect Your Data
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet is 100% secure.
8. Your Rights
You have the right to access, correct, or delete your personal data at any time. If you wish to exercise any of these rights or have any concerns regarding your data, please contact us.
9. Changes to the Privacy Policy
Imobiliaa reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. Please check this page regularly for the latest information.
If you have any questions or concerns regarding our Privacy Policy, feel free to contact us.
The purpose and legal basis for data processing
Your personal data may be processed for the following purposes:
- To initiate or conclude a contract with you;
- To provide our services;
- To comply with a legal obligation (for example, transmitting data to relevant public authorities such as the police, prosecutor's office, courts, etc.);
- When necessary for our legitimate interests (or those of a third party) and for your interests (for example, for detecting and preventing fraud or ensuring IT and network security), unless your fundamental rights override these interests;
- For technical, administrative, and operational reasons, such as ensuring the efficient presentation of content for you and your device, improving the platform and its functionality, or managing our website;
- Internal operations, including troubleshooting, data analysis, testing, statistics, and research purposes;
- Advertising and marketing, including personalized marketing, to provide you with content that may be of greater interest to you;
- Profiling to analyze your preferences, interests, and behavior, and to make automated decisions to prevent fraud risks;
- To contact you (for example, to respond to a request, to inform you about changes to our policies, or to respond when you contact us);
- To keep our website secure and up to date.
By giving your consent through accessing and using Imobiliaa, your personal data and any other information provided will be processed and used by the data controller to provide the requested services or to fulfill a legitimate interest of our company in improving its services.
When you only visit our website:
Our website allows you to create an account by completing a form. When you decide to create an account on our site, you will provide us with certain personal information from the list above, and your consent will be the basis for collecting this data. The legal basis for processing your personal data in this case is the necessity of entering into and executing a contract, and the legal relationships between us are governed by the terms and conditions published on the site. If you do not provide the requested data through the form, we will not be able to provide the service.
The services provided by Imobiliaa may include announcements from our company, administrative messages, or newsletters. These types of communications are considered part of your membership status, and you have the option to opt-out by using the unsubscribe link at the bottom of the newsletter. Therefore, the legal basis for processing your personal data for these communications is your consent.
Regarding the placement of cookies by Imobiliaa, for cookies that are not strictly necessary for the functionality of the website, your consent is required as the legal basis for processing. You will provide this consent through the buttons placed when entering the platform.
Regarding the transmission of your personal data to public authorities with competence in investigating criminal matters, the legal basis for processing is the fulfillment of a legal obligation..
How long do we store the data?
For users who have created an account on the Imobiliaa website, personal data will be stored for the entire duration of the account. After the account is closed, the data will be retained for a period of 1 year, regardless of the reason for account closure. At the end of the retention period, personal data will be deleted or destroyed from our information systems, or converted into anonymous data for use in scientific, historical, or statistical research purposes.
For users who have not created an account, your personal data will be retained for one year after the last interaction on the Imobiliaa platform..
Your rights regarding your personal data
- Right of access to personal data: You have the right to request confirmation from us regarding whether or not we process your personal data. If we do, you have the right to receive a copy of this data, as well as detailed information about the purpose of processing, the categories of data collected, the recipients, and the retention period.
- Right to rectification: You have the right to request the correction of inaccurate personal data or to update it, as well as to complete any information when it is incomplete.
- Right to erasure or the "right to be forgotten": You may request the deletion of personal data concerning you under certain conditions, such as (i) the data is no longer necessary for the purposes for which it was collected, (ii) the data was processed unlawfully, or (iii) the processing was based on your consent, and this consent has been withdrawn. However, the data may continue to be processed if required by law.
- Right to withdraw consent: Consent can be withdrawn at any time when the processing of personal data is based on your consent.
- Right to restriction of processing: You have the right to request and obtain the restriction of the processing of personal data under certain circumstances, such as (i) contesting its accuracy or (ii) unlawful processing.
- Right to data portability: You have the right to receive personal data concerning you in a structured format and, in certain cases, to transfer it to another operator or for us to transfer it to another operator, where technically feasible.
- Right to object: You have the right to object, for reasons related to your specific situation, to the processing of personal data under certain conditions.
- Right not to be subject to a decision based solely on automated processing of your data, including profiling that has legal effects or significantly affects you: You have the right to request human intervention from the operator, to express your point of view, and to contest the decision..